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[Thank Goodness its Search] What is Enterprise Search?

5 minute read
Content level: Foundational
1

What is Enterprise Search and How OpenSearch Addresses Enterprise Search Complexities?

Welcome to Thank Goodness It's Search series—your Friday fix of OpenSearch learnings, feature drops, and real-world solutions. I will keep it short, sharp, and search-focused—so you can end your week a little more knowledge on Search than you started.

You were probably expecting me to dive into scenario-1 of the multi-lingual series I had started last Friday. But I’m switching gears—on purpose! Lately, I’ve been getting a lot of questions from the field and customers about how OpenSearch stacks up for Enterprise Search. So, I wanted to take a moment to share my perspective as someone working closely with Amazon OpenSearch, and how I see it meeting those enterprise requirements.

In this article, I'll explain Enterprise Search and explore the top 5 complexities and challenges organizations face when implementing it, along with how OpenSearch addresses these challenges. Built on Apache Lucene, OpenSearch is a powerful full-text search engine capable of handling petabytes of data. While newer compared to some commercial search platforms, OpenSearch has proven itself as a robust enterprise search solution thanks to key strengths in extensibility, scalability, adaptability and security that make it ideal for modern enterprise deployments.

What is Enterprise Search?

Enterprise Search refers to the solutions and technologies that enable organizations to search, retrieve, and analyze information across various internal (sometimes proprietary) data sources and systems. It aims to provide employees, customers, and stakeholders with a unified search experience to access relevant information quickly and efficiently. For example, a life sciences organization could use enterprise search to query across internal documents, research papers, clinical trial data, federating search results from external publications. Another common use case is intranet search, where employees can search across HR policies, financial documentation, IT support resources, and other internal content.

Key Complexities in Enterprise Search Implementation

Here's top 5 complexities enterprises face when implementing search solutions:

  1. Diverse Data Sources: Enterprises have data spread across multiple heterogeneous systems, legacy & proprietary databases, applications, and formats, making it challenging to index and search effectively.
  2. Scalability Requirements: Enterprises often deal with large volumes of data and high concurrent users, requiring search solutions that can scale efficiently.
  3. Security and Compliance: Enterprises must ensure that search solutions adhere to strict security protocols and compliance regulations to protect sensitive information. Think about what should happen if you search for your payslip within your enterprise !
  4. Customization Needs: Enterprises have unique search requirements, including relevance tuning, advanced filtering, and personalized search experiences.
  5. Integration Challenges: Integrating search solutions with existing enterprise systems and workflows can be complex and require seamless connectivity.

How OpenSearch Addresses Enterprise Search Challenges

Here are the top 5 challenges with Enterprise Search and how OpenSearch addresses them

Legacy Enterprise Search ChallengesOpenSearch Solutions
High Costs: Legacy platforms come with expensive licensing costs and ongoing maintenance fees that strain IT budgets.Cost Optimization: Being open-source, OpenSearch provides significant cost savings while delivering enterprise-grade search capabilities.
Limited Scalability: Traditional search solutions often struggle to handle growing data volumes and concurrent users effectively.Scalability & Performance: OpenSearch's distributed architecture allows horizontal scaling to handle growing data volumes and concurrent users. Built on proven Lucene technology, it provides fast search performance across large datasets.
Outdated Features: Many legacy platforms lack modern search capabilities needed for today's use cases, specifically lack the ability to support generative AI integrations.Modern Search Features: OpenSearch offers modern search capabilities like relevance tuning, faceted search, fuzzy matching, and analytics that many legacy platforms lack. OpenSearch as a vector engine and the recently launched OpenSearch MCP server enables seamless integrations with both embedding and large language models for generative AI use cases.
Integration Challenges: Older ingestion / ETL pipelines have limited ability to connect with various enterprise data sources, especially moderized cloud based data sources and applications.Integration Flexibility: Amazon OpenSearch Ingestion provides a fully managed, serverless data collection solution. It offers both push and pull-based connectors to seamlessly sync data from various sources including relational databases, NoSQL databases, S3 storage and over 10 other sources. The ingestion pipeline's connector blueprint is continuously expanding with capabilities like incremental indexing, schema mapping, data transformation via ingestion processors, and persistent buffering for handling large-scale data ingestion. Through its REST APIs and diverse client libraries, OpenSearch enables smooth integration with different data sources, applications and technology stacks. This comprehensive integration flexibility empowers organizations to modernize their enterprise search infrastructure effectively.
Security Concerns: Legacy platforms may not meet current security and compliance requirements.Security & Compliance: OpenSearch provides robust security features including encryption, authentication, role-based access control, and audit logging required for enterprise deployments. Regular security patches keep systems protected.

Conclusion

OpenSearch is rapidly evolving and a strong contender for Enterprise Search deployments. Its open-source nature, modern features, scalability, security capabilities, and flexible integration options make it an attractive alternative to legacy platforms. While organizations should carefully evaluate their specific requirements, OpenSearch's growing maturity and active development make it worth considering for enterprises looking to modernize their search infrastructure in a cost-effective way.

Additional Resources