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[Thank Goodness its Search] Multi-lingual Search: Understanding user needs and implementation strategies

6 minute read
Content level: Foundational
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In today's article, you will learn ways to identity signals to build multi-lingual search that your users find easy to interact with.

Welcome to Thank Goodness It's Search series—your Friday fix of OpenSearch learnings, feature drops, and real-world solutions. I will keep it short, sharp, and search-focused—so you can end your week a little more knowledge on Search than you started.

What is multi-lingual search to you and your users? This post explores different strategies for serving data to users while considering their geographic region, preferred locale, and language.

Key Questions for Multi-lingual Search Implementation:

It all starts with data and how your users are consuming the data. Before implementing multi-lingual search, consider these critical questions:

  1. What is your data / source-of-truth setup? Is it English-only or does it support multiple languages?
  2. Is content consistent across regions, languages and locales, or do you have region-specific content?
  3. Do you maintain a global language with regional translations ?
  4. What is your target number of supported languages?
  5. Most importantly - what are your users' search patterns? Are they searching in multiple languages or its just English?

Implementation Strategies:

Based on how you maintain your data and how your users interact and consume the data, here are few design options

ScenarioData LanguageSearch LanguageUse Case / PatternImplementation Strategy
Scenario 1EnglishLocalized UI, English resultsLanguage detection, translation & localized resultsOpenSearch language analyzers
Scenario 2Multi-lingualMulti-lingual results, fallback global languageLanguage detection, localized results, English fallbackOpenSearch language analyzers
Scenario 3Multi-lingualLanguage agnostic resultsGlobal multi-lingual search experienceModel-driven semantic search

Implementation Strategies, heres to every scenario detailed above

Scenario 1: English Data, Multi-lingual Search Implement language detection and translation for both the queries to English. After conversion, direct these English queries to a centralized English index in OpenSearch. This approach serves for 1/ effective fallback for languages lacking dedicated support and 2/ if the underlying catalog exists only in English but we would like to support customers from across the globe typing queries in other languages. To further enhance multi-lingual user experience, the search application can then localize the retrieved results according to individual user preferences, ensuring a seamless multi-lingual search experience despite the English-centric data structure.

  • Pros: Simplified content delivery for global customers while continuing to address multi-lingual search
  • Cons: May not fully capture nuances of non-English queries, leading to less relevant results.

Scenario 2: Multi-lingual Data, Multi-lingual Search Implement language detection and translation for both queries and results. Use OpenSearch's language analyzers to handle multi-lingual content effectively.

  • Pros: Provides a tailored search experience for users in their preferred language, improving relevance
  • Cons: Requires complex indexing and query handling strategies, along with careful orchestration to maintain low search latency.

Scenario 3: Multi-lingual Data, Language Agnostic Search Use OpenSearch's vector search capabilities to create a language-agnostic search experience. Leverage pre-trained multi-lingual models, such as the paraphrase-multilingual-MiniLM-L12-v2 from Hugging Face to enable semantic understanding across languages.

  • Pros: Enables a unified global search experience where users can discover relevant content across languages without translation overhead or complex analyzer configurations.
  • Cons: Requires advanced model integration and may involve higher computational costs.

Implementation Considerations

  • Language analyzers: When indexing your data, ensure proper configuration with appropriate language analyzers. Choose between single or multiple indices based on language requirements and OpenSearch's built-in language capabilities. Consider factors like search performance, maintenance overhead, and language-specific requirements.
  • User Behavior Insights: Leverage user behavior analytics to understand search patterns and result interactions across languages. Track metrics like top 100 queries, query languages, result click-through rates, and search refinements to continuously optimize the multi-lingual experience.
  • AI Model Capabilities: Carefully evaluate AI/ML models for multi-lingual support. Assess language detection accuracy, semantic understanding across languages, and result authenticity. Consider model size, inference latency, and resource requirements when selecting models for production use.

Summary

Multi-lingual search is a complex but essential feature for applications serving users from across the globe. By understanding your data and user's needs, you can implement a search experience that caters to diverse languages and locales. Whether you choose to use OpenSearch's built-in language analyzers, leverage vector search capabilities, or integrate with pre-trained models, the key is to ensure that your search results are accurate, relevant, and user-friendly across all languages.

Next steps:

In upcoming posts of the Friday series, you will explore detailed implementations of each scenario outlined above. If you would like to follow along, before the next post make sure you have the below information.

  • Evaluate your global user base and geographic distribution
  • Audit your data sources for multi-lingual content
  • Analyze search logs for non-English queries and their results
  • Select appropriate design scenario based on your requirements
  • Plan for language scalability and future expansion

Conclusion

Multi-lingual search goes beyond simple translation - it's about deeply understanding what users want and delivering results in their preferred language. To build an effective global search experience, you need to consider how your data is structured, how users interact with it, and their search behaviors. Keep in mind that language and locale are different concepts - a user's language preference may not match their geographic location, and AI/ML models sometimes struggle with dialect detection. Whether you implement a streamlined single-index approach or a more sophisticated multi-index architecture, focus on accuracy, relevance and usability across languages. Now lets build these scenarios in the upcoming sessions 🚀

Additional Resources

Call to Action

If you found this article helpful, please share it with your network. If you have any questions or want to discuss ways to improve your search experience, feel free to reach out.

Want to learn more? Check out the OpenSearch Documentation

See you next Friday with another search solution. Until then, happy searching! 🔍