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The content of terminated instances / terminated EBS volumes cannot be recovered. If you had a snapshot of that volume it may persist for some number of days after terminating the AWS account before the account-reaper destroys it, you'll need to talk to AWS support about it.
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The question is whether AWS keeps an internal snapshot of the backup.
Does anyone know or do I need to hire a support plan to get an answer?
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No snapshot was taken.
The thing is, you have to pay a support plan just to be told you can't recover.
I would like to get an answer before giving the customer a yes or a no.