Request: Describe phone number contact flow association via api

0

There is currently no API call available to get the association of a phone number to a contact flow within the Amazon Connect product space. Clearly the information is available to Amazon Connect as the info is included on the Manage Phone numbers page. Please add a call to make this information accessible via a programmatic interface.

Example call documentation

DescribePhoneNumberContactFlowAssociation

Gets the contact flow id (or empty value if not associated) of a phone number that’s claimed to your Amazon Connect instance or traffic distribution group.


Request Syntax

GET /phone-number-contact-flow-association/PhoneNumberId HTTP/1.1

URI Request Parameters

The request uses the following URI parameters.

PhoneNumberId

    A unique identifier for the phone number.

    Required: Yes


Request Body

The request does not have a request body.


Response Syntax

HTTP/1.1 200
Content-type: application/json

{
   "PhoneNumberContactFlowAssociation": { 
      "PhoneNumberId": "string",
      "ContactFlowId": "string"
   }
}

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.

PhoneNumberContactFlowAssociation

    Information about a contact flow associated with a phone number that's been claimed to your Amazon Connect instance or traffic distribution group.

    Type: PhoneNumberContactFlowAssociation object



PhoneNumberContactFlowAssociation

Information about the association between a phone number that has been claimed to your Amazon Connect instance or traffic distribution group and a contact flow within the Amazon Connect instance, if such an association exists.

Contents

PhoneNumberId

    A unique identifier for the phone number.

    Type: String

ContactFlowId

    A unique identifier for the contact flow associated to the phone number. An empty value if no association exists.

    Type: String

RonO
gefragt vor 9 Monaten390 Aufrufe
Keine Antworten

Du bist nicht angemeldet. Anmelden um eine Antwort zu veröffentlichen.

Eine gute Antwort beantwortet die Frage klar, gibt konstruktives Feedback und fördert die berufliche Weiterentwicklung des Fragenstellers.

Richtlinien für die Beantwortung von Fragen