Inquiry Regarding Unanticipated Overuse of Storage Services


Dear AWS Support,

I hope this message finds you well. I am writing to address a concern regarding the usage of storage services in my AWS account.

As an AWS user, I have been monitoring my account closely and recently received an alert about exceeding the usage limit for the AWS Free Tier in the storage service, specifically Amazon S3. Upon investigation, I noticed that the usage metrics indicate a level of activity that seems unusually high considering my actual usage pattern.

Currently, I am only utilizing three buckets within Amazon S3, and the stored data in each bucket is well below the minimum threshold. The reported usage, therefore, appears to significantly surpass what I would expect given my usage patterns.

Could you kindly assist in reviewing the storage usage metrics or provide guidance on how such an overuse scenario might have occurred? I am particularly concerned about the observed discrepancy between the reported usage and the actual data I have stored.

Understanding the details behind this unexpected surge in usage would be greatly appreciated. Additionally, if there are any steps or best practices I should follow to prevent such overages in the future, I would be eager to implement them.

Your support in this matter is invaluable to me. Please let me know if further information or access to specific account data is required to investigate this situation.

Thank you for your attention to this matter. I look forward to your prompt assistance and guidance in resolving this discrepancy.

Best regards, Manash Anand

1 Antwort

Hi Manash,

Really sorry to hear you're having issues understanding your sudden increase in S3 usage.

While there are a couple of resources we can provide you in order to ensure your usage doesn't incur unexpected charges, it would be best to reach out to our Billing support team as they'll have more insight into your account, and the resources you're making use of thus being able to pinpoint the exact issue.

These resources will help you prevent your usage from going over the Free Tier threshold and causing unexpected charges:

As previously mentioned, we highly recommend reaching out to our Billing support team as they'll gladly carry out a deep dive into the resources on your account and what caused this sudden increase in usage.

Please reach out to them via your Support Center:

Kind regards,

- Rafeeq C.

beantwortet vor 7 Monaten

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