Trying to create an Alexa skill, but I can't create logs in CloudWatch and it is asking me to check my IAM, but I get denied of access to IAM page as an administrator.

Question

I am trying to create basic Alexa skills.  I have an error and I can't tell what the error message is because I don't have permission to create LogGroup and it is asking me to update IAM.
So, I went to IAM to find that I have no permission to see or update any IAM policy.  I tried to upgrade my account from a Free account to a Developer account and I get denied access to any account or billing pages as an Administrator to my account.
I am stuck in a loop.  What did I miss?

Answer

Hello there,

I did some research, and found the following two articles which may help you troubleshoot your issue:

1 - https://aws.amazon.com/premiumsupport/knowledge-center/iam-access-denied-root-user/

2- https://aws.amazon.com/premiumsupport/knowledge-center/troubleshoot-iam-policy-issues/

If your issue persists, I'd suggest creating a support case via: https://aws.amazon.com/premiumsupport/knowledge-center/get-aws-technical-support/.

\- Ash R.

Trying to create an Alexa skill, but I can't create logs in CloudWatch and it is asking me to check my IAM, but I get denied of access to IAM page as an administrator.

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