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Can not log into root user account

I can not long into root user account after resetting password and authenticator. Please help

Themen: Sicherheit, Identität & Konformität
Tags: AWS IAM Identitätszentrum AWS Sicherheits-Portal Sicherheit, Identität & Konformität
Sprache: English

jay_0718

gefragt vor 2 Monaten68 Aufrufe

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Hello.

Does this mean you can't sign in even when using both your old and new passwords?
By the way, if you change your password again following the instructions in the document below, will you still be unable to sign in?
https://docs.aws.amazon.com/IAM/latest/UserGuide/reset-root-password.html

If you are unable to sign in no matter what you try, I recommend contacting AWS using the form below.
https://support.aws.amazon.com/#/contacts/one-support?formId=contactUs