1 Antwort
- Neueste
- Die meisten Stimmen
- Die meisten Kommentare
0
Contact Lens for Connect will only kick in for new incoming calls. It cannot go back and analyze.
Alternative is to use AWS Transcribe/Comprehend manually on the call recording to get the analytics that you need for them. But these are outside of Connect/Contact Lens processing now.
beantwortet vor einem Jahr
Relevanter Inhalt
- AWS OFFICIALAktualisiert vor 3 Jahren
- AWS OFFICIALAktualisiert vor einem Jahr