Hi there,
I'm trying to transfer a single .com.au domain away from Route 53, but I am unable to.
The console lists the domain "Transfer lock" as "Enabled", but the usual link to disable the lock is not there
There is a note "Transfer lock isn't supported for .com.au domains".
The status code is: clientTransferProhibited
I have generated an auth code and given to the other registra but they say it is failing.
I see a number of other posts in the route53 forum about this same issue with .com.au domains, and notes from AWS saying they will get in touch directly. Could I get that help please?
I could not post new thread or reply an exiting thread in the forum. Forum is in read-only mode. Hope this is the right place for me to post the question.
Thanks in advance.
OFICIAL DE AWSActualizada hace un año
Hi Brettski,
Thank you for your reply. But I didn't purchase support plan, I could not create a case under Basic Support Plan in support center. Could you let me know where or how I could do it in AWS Console, please?
Thank you.
I have waited 2 days and no more help given.
I could not transfer my domain out of Route 53, because AWS could not give me an option to unlock the domain. But without unlocking the domain, I could get an auth code in Route 53. I believe that this is a problem of AWS.
I could not pay for the support to let AWS fix its problem. I think AWS could not force me to use Route 53 and I should have my right to transfer my domain in or out of Route 53. Maybe it is the time for me to seek legal help. I already took enough screenshots to approve what I said above.