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the ARN for a customer profile is constructed like this:
customer_id - You must provide the full customer profile ARN in this format:
arn:aws:profile:your AWS Region:your AWS account ID:domains/profiles domain name/profiles/profile ID
https://docs.aws.amazon.com/cases/latest/APIReference/API_CreateCase.html
here is an example from my instance that I got working using cli: aws connectcases create-case --domain-id 12345678-abcd-1234-abcd-b58746ddc44a --fields id=title,value={stringValue=title=test01052023} id=customer_id,value={stringValue=arn:aws:profile:us-east-1:123456789086:domains/choi3/profiles/123456789012345678901234567890c5} --template-id 12345678-853c-abcd-866b-d1ae84cf1973
To get the profile id, you use: search profiles API https://docs.aws.amazon.com/customerprofiles/latest/APIReference/API_SearchProfiles.html
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