Phone number verification failure

Question

I have created another account using different email address and different phone number. I have verified my payment and everything else. But at phone number verification after putting my number it says cannot process your request. If it stills persists contact aws support. I have done that from that account created the case but there are no replies from the support team. Its been 24 hours and I still haven't completed my verification and I can't use AWS and I'm not getting the replies.

If you happened to see this post and contact me I'm willing to share the case ID. please can you resolve this quickly.

If you happened to see this post and contact me I'm willing to share the case ID.
please can you resolve this quickly.

Answer

Hello,

Sorry for the trouble!

We're unable to discuss personal identifiable information or request your case ID on this platform. However, these cases are answered in the order received and we appreciate your patience as our team works to provide you with next steps. Any questions are best directed to our team within your case.

In the meantime, [this article](https://repost.aws/knowledge-center/phone-verify-no-call) might help to troubleshoot these errors. Thank you.

— Ann D.

Phone number verification failure

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