Forward AWS Connect CCP Streams Logs to Cloudwatch

Question

Hello,

Is there any way to forward AWS CCP Streams logs to cloudwatch. Currently we can only get logs from client's machine. They have to download and send them to us. We want to forward logs from client side to cloudwatch so we dont need client downloaded logs.

Thank you.

Accepted Answer

You'll have to build a custom CCP in order to accomplish this.

Answer

More specifically, you could use the [connect.getLog().download()](https://github.com/amazon-connect/amazon-connect-streams/blob/master/Documentation.md#connectgetlog) function, then pipe the download to a function that uploads the logs to cloudwatch line by line.

You'd either need agents to click a button, or you could run the command on a timer and track time stamps to to avoid re-uploading log entries.

Forward AWS Connect CCP Streams Logs to Cloudwatch

Contenido relevante