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What happened to AWS support?

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I create tickets and they wait for weeks until they get a completely non-sense response. Why is AWS doing that? Even AI could provide a better service

Sujets
Informatique des utilisateurs finaux
Balises
Étui de supportFlux de travail d'automatisation AWS SupportAssistance AWS Premium
Langue
English

demandé il y a 3 mois79 vues

1 réponse
0

Hi Leo,

I'm sorry for any frustration experienced with our wait times and Support team. Cases are addressed in the order they're received, and response times depend on case volume. I was able to locate your support cases and share your feedback internally. If you have additional information to provide our Support team to help them carefully review your request, please provide those details directly within your support case: http://go.aws/support-center.

- Kita B.

AWS
EXPERT

répondu il y a 3 mois

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