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My account was locked but I'm still being billed for unused resources

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Hi, my account was locked from Feb 27 up until this morning (March 5th). However, I am still being charged for the days I was unable to use my AWS resources (EC2 and s3). I tried reaching out to support but they're ignoring me. Has anyone else had this issue?

Sujets
Gestion et gouvernanceCloud Financial Management
Balises
Console de gestion AWSAWS BillingAWS Account Management
Langue
English
MNFDev29
demandé il y a 2 mois232 vues
1 réponse
0

Hello,

Sorry for any frustration caused!

I was able to locate your case & shared your sentiments to the team. Please continue to work with Support and direct all concerns to your case for faster visibility.

— Elle G.

AWS
EXPERT
AWS Support - Elle
répondu il y a 2 mois

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