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Hello,
I understand that you are currently in the process of using Amazon Pinpoint to create a mass calling system and would like further clarification on Pinpoint's Voice quotas. Referring back to the documentation you linked, it appears that 1) the default limit for a sandbox account is 20 messages per day, 2) whereas for a non-sandbox account, the limit would be 20 messages per minute and is not eligible for increase. If you require hundreds of calls per minute, then you may want to consider using a different AWS service for your TTS calls.
Please let me know if this response helps or if you have any questions.
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What other service will really be appropriate for this use case?I have a similar need and we were planning to use Pinpoint Voice