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Someone had a similar problem a few years ago: https://stackoverflow.com/questions/43199330/aws-mysql-rds-instance-becomes-unresponsive-and-getting-restarted-automatically. Later, the author of the post wrote that updating the database was a solution.
If you're looking for a solution to connect directly to RDS, here are step-by-step instructions: https://aws.amazon.com/premiumsupport/knowledge-center/rds-connect-ec2-bastion-host/. If you're looking for shell access, it may be not feasible because this is an AWS-managed service.
Regards, Dominik
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