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Hello.
As you know, if you are accessing as a root user, I don't think you will get an error on the billing screen.
Just to be sure, can you check if you are signed in using the steps in the document below?
https://docs.aws.amazon.com/signin/latest/userguide/introduction-to-root-user-sign-in-tutorial.html
Also, could you please share the details of the error?
Is your AWS account managed by Organizations?
In that case, it is possible that privileges are restricted by the SCP.
https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_policies_scps.html
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