En utilisant AWS re:Post, vous acceptez les AWS re:Post Conditions d’utilisation
AWS re:Postre:Post

AWS support not responding to SES Production request

0

Hello,

It has been 2 days since we requested for our account to be taken out of SES Sandbox. We're on the basic Support plan, but since I was able to put the request in, it is my understanding that we don't need another support level for this kind of request, and that it should be actioned within 24 hours. This is now blocking our product go-live.

Is my support plan assumption correct? If any AWS support staff read this, the case ID is 12404237881 - please help.

Thanks, Philipp

Sujets
Web et mobile front-endApplications commerciales
Balises
Simple service d’e-mail AmazonCas d'assistance
Langue
English
rePost-User-8594466
demandé il y a un an448 vues
1 réponse
0

SES limit removal is not handled by technical support and may exceed 24 hours
https://repost.aws/ja/questions/QUpSqZ-WxAQryqGeTNJXiWNw/did-not-get-response-from-support-even-after-48-hours

profile picture
EXPERT
Riku_Kobayashi
répondu il y a un an

Vous n'êtes pas connecté. Se connecter pour publier une réponse.

Une bonne réponse répond clairement à la question, contient des commentaires constructifs et encourage le développement professionnel de la personne qui pose la question.

Instructions pour répondre aux questions

Contenus pertinents