Media Convert is failing to trancode with errors

Question

I am currently trying to transcode my set of videos through amazon batch trancode but am having problems.My cloudwatch log output this error.

/var/runtime/urllib3/connectionpool.py:1013: InsecureRequestWarning: Unverified HTTPS request is being made to host 'tgzfwmguc.mediaconvert.eu-west-1.amazonaws.com'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/1.26.x/advanced-usage.html#ssl-warnings
/var/runtime/urllib3/connectionpool.py:1013: InsecureRequestWarning: Unverified HTTPS request is being made to host 'tgzfwmguc.mediaconvert.eu-west-1.amazonaws.com'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/1.26.x/advanced-usage.html#ssl-warnings.

My media convert job is showing this error.

Error message
Unable to open input file [s3://redacted/redacted.mp4]: [Failed probe/open: [Can't read input stream: [Failed to read data: HeadObject failed]]]
Error code
1404

Answer

It seems that you MediaConvert job is unable to read the source file from the S3 bucket. First validate that the file exists in the S3 bucket in the referenced location. Then check that your MediaConvert IAM role includes access to the S3 bucket. Please review the following link for MediaConvert access control https://docs.aws.amazon.com/mediaconvert/latest/ug/auth-and-access-control.html

Media Convert is failing to trancode with errors

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