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Is there a way within amazon to have the chat bot responses formatted?

0

I want my text chat bot responses to contain paragraphs and bolded word etc if possible - does anyone have any suggestions? id like to avoid using lambda is possible but can do if need be.

Sujets
Sans serveurCalculIntégration d'applicationsApplications commercialesMachine Learning et AI
Balises
AWS LambdaAmazon ConnectAmazon Lex
Langue
English
Fizz
demandé il y a 8 mois256 vues
2 réponses
0

Yes, use text/markdown as content type. If you are using chat widget make sure supportedMessagingContentTypes is included.

TalkFirst
répondu il y a 8 mois
  • Fizz
    il y a 8 mois

    thanks but sorry i dont completely understand - is this within lambda? or is there a solution that can be applied directly to lex?

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This is possible with Interactive Messages using Lambda. https://docs.aws.amazon.com/connect/latest/adminguide/interactive-messages.html

SendMessage API also provides markdown capabilities but then you will need to implement some custom bot solution. https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_SendMessage.html

TalkFirst
répondu il y a 8 mois

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