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Account & Billing - what is the time frame AWS available for chat&calls in business plan?

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For example, in On-Ramp and Enterprise support plan the concierge team is available 24X7. what is the time availability for account&billing question in business plan?

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Cloud Financial Management
Balises
AWS BillingCas d'assistance
Langue
English
Ravid Glam
demandé il y a un an301 vues
1 réponse
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The documentation here seems unlimited.
https://aws.amazon.com/premiumsupport/plans/?nc1=h_ls

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EXPERT
Riku_Kobayashi
répondu il y a un an
  • Ravid Glam
    il y a un an

    i checked that, i dont see a time frame for account & billing support

  • Riku_Kobayashi EXPERT
    il y a un an

    You can make inquiries 24 hours a day as follows. This can be confirmed by opening a support case for both technical inquiries and Account and billing.

    24/7 phone, web, and chat access to Cloud Support Engineers Unlimited cases and unlimited contacts (IAM supported)

    Prioritized responses on AWS re:Post

    Access to AWS Support App in Slack

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