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Hi, in the quicksight connection UI you have the property database name - that should translate directly to the SID i would have thought?
You can maybe check the listener log on the oracle side to see what is being presented as the SID to the listener?
It could also be that SID's are not configured in the listener at all - it is the legacy mode of connecting even though it's very widely used - you may only have service_names configured and might need to add an explicit hardcoded entry for the SID corresponding to database name in the listener.ora.
Cheers, Rich
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