How to resolve Error 403 Forbidden in Amazon Q

Question

When trying to view the Deployed URL for the Amazon Q application I created, I get an Error 403 Forbidden error message. I checked the IAM role that AWS created automatically and it has the correct resource. I had AWS create a new IAM role and the same error was produced. I'm using the AWS console to create this Amazon Q app. I'm using a File Uploader Data Source and the Retriever shows Index Status Active - it looks like it properly indexed the file I uploaded.

Answer

Hi,

Take a look at Troubleshooting identity provider integration topic in the Amazon Q documentation -  https://docs.aws.amazon.com/amazonq/latest/business-use-dg/idp-troubleshooting.html.
Some of the integration steps are easy to miss but can cause the 403 Forbidden error.

How to resolve Error 403 Forbidden in Amazon Q

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