Barge-in Live conversation Failed || Amazon Connect
0
Barge-in Live conversation Failed with error code 429.Attached screenshot.
I have reviewed my all configuration & rights which looks fine still issue persist.
2 Risposte
- Più recenti
- Maggior numero di voti
- Maggior numero di commenti
0
429 is a throttle error. Are you doing this via a custom app? Can you double check that this happens on other browsers? Any chance multiple people are monitor at the same time?
David
con risposta un anno fa
0
Please make sure CCP of supervisor is opened as to Barge-In supervisor will be receiving contact on CCP. If Eye button is pressed twice it can result POST 429 -- Too many requests error
con risposta un anno fa
Contenuto pertinente
AWS UFFICIALEAggiornata 2 anni fa- AWS UFFICIALEAggiornata un anno fa
Hi David, No, i'm not using any custom app. I also tried multiple browsers but it's still same.
No only one person try to barge in a conversation but still issue persists.