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Hi,
I suggest you open up a ticket with AWS Billing Support. Here are the general steps to contact AWS Billing Support:
- Open the AWS Support Center page. You can do this by clicking on "Support" in the navigation bar at the top of the screen, then selecting "Support Center".
- Click on "Create case". This option is usually on the right side of the Support Center page.
- Select the type of case. In this case, you would select "Billing".
- Fill in the case details. This will usually include your AWS account number, a brief description of the issue, and other relevant details. Make sure to include as much information as you can to help the Support team resolve your issue.
- Submit the case. AWS Support will get back to you by email, phone, or through the AWS Support Center, depending on the contact method you selected.
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