Amazon Connect Chat Widget - End Chat Button Issues

0

In Amazon Connect Widget client - End Chat Button, when pressed goes into forever spinning, if the CONTACT has already ended (works fine otherwise). This happens more on mobile as the connection is not always on. Is this a bug, has anyone else noticed it?

BTW, The placement of End Chat button on mobile tends to be pressed by mistake as we select the Text Input to enter. I wish it is not so prominently placed.

Thanks.

1回答
2

Thanks for reaching out. I would suggest opening a support case for more detailed investigation on the spinning issue. Thanks for the feedback on the placement of End Chat button on mobile and we will pass this feedback to the service team

profile pictureAWS
エキスパート
回答済み 1年前

ログインしていません。 ログイン 回答を投稿する。

優れた回答とは、質問に明確に答え、建設的なフィードバックを提供し、質問者の専門分野におけるスキルの向上を促すものです。

質問に答えるためのガイドライン

関連するコンテンツ