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Terribly sorry to hear this!
I hope you were able to get this resolved promptly! However, if you're still having issues, please review this guide on how to troubleshoot certificate access errors: https://repost.aws/knowledge-center/acm-certificate-error-https. If you've enabled Managed renewal for ACM certificates, this page has more info on how automatic renewal is applied to eligible certificates: https://docs.aws.amazon.com/acm/latest/userguide/managed-renewal.html.
In the future, one-on-one guidance & support for technical issues can be an option for urgent issues like this, please check out our Premium Support plans for details: go.aws/tech-support.
- Roxy M.
