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Hello there,
I did some research, and found the following two articles which may help you troubleshoot your issue:
1 - https://aws.amazon.com/premiumsupport/knowledge-center/iam-access-denied-root-user/
2- https://aws.amazon.com/premiumsupport/knowledge-center/troubleshoot-iam-policy-issues/
If your issue persists, I'd suggest creating a support case via: https://aws.amazon.com/premiumsupport/knowledge-center/get-aws-technical-support/.
- Ash R.