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Hello,
I'd recommend opening a billing related case in our Support center. Our team has the tools and visibility to assist with billing questions there. You can access the support center here: go.aws/support-center.
Here's also an official doc to assist with viewing your bill in the meantime: https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/getting-viewing-bill.html.
Hope these help!
Best regards,
Ann
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- AWS公式更新しました 8ヶ月前
Thanks, Ann! I spoke with the billing center and they said I would need a technical case to explain why there were charges in Virginia even though no one is using the app.