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Assuming this a domain registered at Route 53. Have you updated the NS servers at Route 53 -> Registered domains -> Domain -> Actions -> Edit name servers?
If you have, you should contact AWS support.
Don't edit the NS records in the hosted zone.
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I am also having the same issue. I have deleted the zones and recreated, wait 2 days, NS are still not updating and not propagating. Route53 test says its good, but its clearly not.