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HI,
I tested a rule with the condition "Is sent to" and selected the group from the address book. Email sent to this group are correctly redirected in my tests. Do note that redirects will not always succeed if the original sender has a SFP record. When the sender SPF record that does not allow WorkMail to send the message WorkMail will not redirect the message as the recipient will think the redirected message is spam as it comes from a unauthorized source. In that case a forward rule will work.
Kind regards, Robin
Hi Robin,
Thank you for your assistance. When I changed the name for the condition "is sent to" from the person's name to the name of the group, this issue was resolved. I wish there was a condition that would just forward everything that arrives in their inbox to their personal email.
Thanks!
Katie
Hi Katie,
You can create a rule without any conditions which will apply to all incoming mail. Currently this is only possible via Windows Outlook.
Kind regards, Robin
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