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Please check out the following article for some assistance with the issue you're facing: https://aws.amazon.com/premiumsupport/knowledge-center/aws-service-status/. If you have trouble reaching out for help from the Support Center, kindly use the following contact form instead: https://support.aws.amazon.com/#/contacts/aws-account-support.
Hello AWS Community,
I am experiencing a persistent issue accessing AWS Lightsail at https://lightsail.aws.amazon.com/ls/webapp/home, despite being able to log in to the main AWS console (console.aws.amazon.com) without any issues.
When attempting to access Lightsail, I encounter the following error message:
There seems to be a problem with your session.
Please try again in a few minutes or login again.
If the problem persists try clearing your browser cookies.
Steps I've Already Tried:
- Cleared browser cookies and cache.
- Attempted access using multiple browsers (Chrome, Firefox, Safari).
- Changed network environments, including switching to a phone hotspot.
- Disabled ad blockers and similar extensions.
- Switched DNS settings.
- Attempted logging in and out, and also tried switching AWS regions within the AWS console.
Additional Information:
- I have verified that the AWS service health dashboard shows no current issues with Lightsail.
- The problem persists across all AWS regions in the US.
Request:
Could anyone please provide insights or further troubleshooting steps I might consider to resolve this session issue with Lightsail? Any advice or shared experiences with similar issues would be greatly appreciated!
Thank you in advance for your assistance!
関連するコンテンツ
- AWS公式更新しました 1年前
Unfortunately this issue exists when all AWS services are operational. The error I encountered: https://repost.aws/questions/QU17xdPJDVQrebz0u0r0ApRg/unable-to-login-to-lightsail-there-seems-to-be-a-problem-with-your-session-please-try-again-in-a-few-minutes-or-login-again-if-the-problem-persists-try-clearing-your-browser-cookies