AWS Lighsail WordPress Server is Normal, But Can't Connect With Ezoic

Hello AWS Repost

I experienced a problem on my server message on AWS Lighsail Wordpress, the server is normal but I can't connect properly on ezoic, earlier this afternoon it was normal there was no problem. after updating 2 articles suddenly my server cannot be accessed until now.

For the Lighsail Server Side of my current order

1. Connect using our browser-based SSH client ( can be accessed normally )

2. Metric graphs AVERAGE CPU UTILIZATION PER 5 MINUTES ( 0.8% ) REMAINING CPU BURST CAPACITY (PERCENTAGE) (100%)

I tried to backup and restore creating a new wordpress account accessible, guess my old wordpress has a problem what is it?

please help answer because my old server has been down for 13 h, until now it has not returned to normal.

Thank you