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In your Genesys Lex integration you can specify a Lex alias: https://help.mypurecloud.com/articles/call-lex-v2-bot-action/
If you create two different aliases pointing to two different versions of a Lex-bot then you can create separate integrations for them in Genesys.
Each alias points to a specific immutable version of the bot. Let's say you have alias "Blue" that points to version "3" and alias "Green" that points to version "4". You use your pipeline to create a new version "5" and point the "Green" alias to version "5". All traffic to the "Green" alias will now hit version "5". Since you did not repoint the "Blue" alias. It will still be pointing to version "3" of your bot.
thanks, this is what I was looking for
returning back to your explanation, from what I see, the versioning is created with the lex bot configuration ( architecture ) no with the lambda function, If I'm not wrong, is there any way to create versions for lambda also
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- 質問済み 3ヶ月前
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the problem is that when I update my bot through a pipeline, I want that the update to be only for a specific alias not both at the same time, so to resume, how I can through my pipeline pass the update one only specific alias