What do I do if I get an "It looks like you aren't authorized" error when I try to use Amazon Lightsail?

Resolution

This error appears when the Lightsail service isn't active on your AWS account. Check the following:

• Your AWS account is fully activated. New AWS accounts can take up to 24 hours to activate. Wait for 10 to 15 minutes, and then try to access Lightsail again.
• You completed the sign-up process for your AWS account. For more information, see How do I create and activate a new AWS account? Enter all necessary account information, verify your phone number, and then add a valid payment method.
• Your payment method is valid. Your default payment method must be valid. If necessary, update the default payment method, and then try to access Lightsail again.

If you still can't access Lightsail, contact AWS Support.

Related information

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