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How do I get a VAT invoice from AWS?

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I pay value-added tax (VAT) on my AWS bill, and I need a VAT invoice. How do I get one?

Resolution

For accounts that aren't using AWS Organizations, you can download VAT invoices as long as all the following conditions are true:

  • You are paying VAT.
  • You sign in as the AWS account root user or an AWS Identity and Access Management (IAM) user with ViewBilling permissions.
    Note: If you have ViewBilling permissions but can't access VAT invoices, then contact the root user or account administrator and ask that they retrieve the invoices for you.

For accounts that are using AWS Organizations, you can download VAT invoices if you are paying VAT and either of the following conditions are true:

  • You sign in as the management account of an organization. The management account can view and download VAT invoices for all member accounts in the organization. Each account in an organization can download AWS, Inc. VAT invoices for tax invoices generated before July 1, 2018.
    Note: You can access AWS Marketplace invoices only if you sign in as the root user of the linked account.
  • You are signed in to a member account and the member account is the only account in the organization with a specific tax registration number (TRN).

If your account has unified invoicing, or shares a tax registration number, then contact your management account.

To check whether you accrued tax in your account:

  1. Open the Billing and Cost Management console.
  2. Choose Bills in the navigation pane.
    You can view the charges for different services in the Details section.
  3. Expand Taxes to view the accrued tax charges in your account.

To access a tax invoice, such as a VAT invoice:

  1. From the Date menu, choose the month that you want a VAT invoice for.
    Note: VAT invoices are available only after your bill is finalized.
  2. Expand the Tax Invoices drop-down list.

If you can't locate or view your tax invoice, contact your management account.

If your account is with AWS Europe (Amazon Web Services EMEA SARL), to access a tax invoice, such as a VAT invoice:

  1. From the Date menu, choose the month that you want a VAT invoice for.
    Note: VAT invoices are available only after your bill is finalized.
  2. Expand the Amazon Web Services EMEA SARL - Service Charges dropdown list.
    Note: Tax invoices prior to January 2021 are available to download under the Tax Invoices dropdown list. For more information, see AWS Europe FAQs.

Related information

What do I do if the tax I'm charged for AWS services is incorrect?