How do I connect to my WorkSpaces Personal with RDP?

Short description

You can use a WorkSpaces client to connect to your WorkSpace. However, you might need to connect to a WorkSpace and then use an RDP client to troubleshoot issues. You must update the WorkSpaces security group settings to allow RDP connections from the IP address of your RDP client.

Note: It's a best practice to use only an RDP client to connect to a WorkSpace when you troubleshoot issues. Then, you must remove the RDP inbound rule that you added.

Resolution

To connect to your WorkSpace with RDP, complete the following steps:

1. Open the WorkSpaces console.
2. Choose WorkSpaces in the navigation pane. Then, choose Personal.
3. Select the WorkSpace. Note the IP address under WorkSpace IP.
4. Open the Amazon Elastic Compute Cloud (Amazon EC2) console.
5. In the navigation pane, under Network & Security, choose Network Interfaces.
6. In the search box, enter the IP address.
7. Select the network interface associated with the IP address. Note the IP address in the Public IPv4 address column (if any).
8. Choose the link in the Security groups column.
9. Choose the Inbound rules tab, and then choose Edit inbound rules.
10. Choose Add Rule, and then create a rule with the following attributes:
    Type: RDP
    Protocol: TCP
    Port Range: 3389
    Source: Enter the IP addresses that you use to connect to your WorkSpace. To connect to a WorkSpace with a public IP address from outside AWS, check the public IP address and then enter it. If you want to connect from an Amazon EC2 instance, then provide its private IP address. For WorkSpaces launched on a public subnet without internet access turned on in the Directory, use the WorkSpace private IP address. For more information, see How do I associate an Elastic IP address with a WorkSpace?
    Important: For the IP address, don't enter 0.0.0.0/0 or allow IP addresses that don't require access. If you use 0.0.0.0/0, then all IPv4 addresses can use RDP to access your instance. If you use ::/0, then all IPv6 addresses can access your instance. Authorize only a specific IP address or range of IP addresses that can access your instance.
11. Choose Save rules.

To use the RDP from the IP addresses that you specified to connect to your WorkSpace, complete the following steps:

1. Open Remote Desktop Connection.
2. For Computer, enter the WorkSpace IP address. If the WorkSpace has a public or Elastic IP address and your computer isn't inside AWS, then enter the public or Elastic IP address. If you want to connect from an EC2 instance, then enter the WorkSpace private IP address. Then, choose Connect.
3. For Enter your credentials, use the credentials of any Active Directory user that is a member of the Remote Desktop Users group in Active Directory. Then, choose OK.
   Note: The user credentials must be in the following format: domain_name\username

Related information

One of my WorkSpaces has a state of UNHEALTHY