Why didn't I receive a domain transfer confirmation or authorization email from Route 53?

Resolution

If you didn't receive the confirmation or authorization emails from Route 53, then submit a request to resend them. 

Complete the following steps:

1. Turn off the privacy protection feature for your domain with your current registrar.
2. Make sure that your registrant contact email address with your domain's current registrar is up to date.
3. Resend your confirmation or authorization emails.
4. Complete your domain registration transfer.

Note: General Data Protection Regulation (GDPR), might not allow you to use WHOIS to determine your registrant contact information. If you can't transfer your domain because of GDPR, then contact AWS Support.

Related information

Transferring a domain to a different AWS account

Transferring registration for a domain to Amazon Route 53