Why can't I find the NFS service on my Snowball Edge device?

Resolution

Note: If you receive errors when you run AWS Command Line Interface (AWS CLI) commands, then see Troubleshooting errors for the AWS CLI. Also, make sure that you're using the most recent AWS CLI version.

To have the NFS service, you must select NFS based data transfer when you create the import job to order your Snowball Edge device. The NFS interface is available only for import jobs.

To verify whether the NFS service is available on your device, choose one of the following options.

Use the AWS CLI

To get information about the job that you created to order your device, run the describe-job AWS CLI command:

aws snowball describe-job --job-id JID123456EXAMPLE7890

Note: Replace JID123456EXAMPLE7890 with your job ID to order the device.

If the Resources section of the output contains NFS_ON_DEVICE_SERVICE, then your device has the NFS service.

Use the Snowball Edge client

Run the list-services command in the Snowball Edge client:

snowballEdge list-services

If the output contains nfs, then your device has the NFS service. Run the start-service command to start the NFS service.

Use AWS OpsHub

You can use AWS OpsHub to access and use the NFS service on your device. If you see the File Storage (NFS) option in the Services section on AWS OpsHub, then your device has the NFS service.

To configure and run the NFS service on your device through AWS OpsHub, see Configuring the NFS interface manually with AWS OpsHub.

Related information

Choosing your compute and storage options