How do I send email from my multifunction device with WorkMail?

Short description

WorkMail supports Simple Mail Transfer Protocol (SMTP) to send email. You can configure your multifunction device to use the SMTP endpoint of the AWS Region where your WorkMail organization is located to send outbound email.

Note: There's no additional cost to use an SMTP gateway to send email.

Resolution

Prerequisites:

• A WorkMail user email address and password.

• The fully qualified domain name (FQDN) of the WorkMail SMTP endpoint.

• SSL/TLS encryption for the WorkMail SMTP endpoint connections.

  Note: WorkMail supports only SSL/TLS-encrypted connections on port 465, and not STARTTLS. Check your device documentation to determine whether your device supports STARTTLS, SSL/TLS, or both.

To set up your multifunctional device with WorkMail, complete the following steps:

1. Open the WorkMail console.
2. Add users to WorkMail or activate existing users.
3. Choose the SMTP SSL/TLS (port 465) endpoint for the Region where you have WorkMail installed.
   For more information about how to configure an outgoing SMTP server, see the outgoing SMTP server configuration table in Setting Up IMAP for Amazon WorkMail.
4. Configure your multifunction device to connect to the WorkMail SMTP endpoint.
   Note: Device configurations vary across different manufacturers and models. Refer to your device documentation for instructions.

Related information

Amazon WorkMail FAQs