How do I change the volume size or compute type of a WorkSpace in WorkSpaces?

Resolution

For information about how to modify your WorkSpace, see Modify a WorkSpace in WorkSpaces Personal.

Before you modify your WorkSpace, make sure that you adhere to the following timelines and restrictions:

• Before you modify the volume, review WorkSpace size requirements.
• You can request a bundle type increase once every hour and a decrease once every 30 days.
• You can request a volume increase once every 6 hours.
• After you launch your WorkSpace, you can't decrease the size of root and user volumes.
• You can't modify a WorkSpace root volume and user volume at the same time. Instead, you must modify the root volume, and then modify the user volume.
• WorkSpaces that you created earlier than December 2016 don't support resize operations. Rebuild the WorkSpace to change its volume type to SSD, and then resize the WorkSpace storage.

When you modify WorkSpace, you receive a "modification of your WorkSpace was successfully initiated" message. After the change is complete, the WorkSpace reboots. To verify that the change took effect, choose Refresh Data.

Note: There's a 15-minute delay before a volume size change becomes visible.

Before you resize a WorkSpace's volume, verify that its status is AVAILABLE. You can't start a STOPPED WorkSpace can't when the disk size is increasing.

When the disk size is increasing, your users can access their WorkSpace and perform most tasks. However, users can't change the compute type, change the running mode, rebuild the WorkSpace, or reboot the WorkSpace.

Troubleshoot a user that's logged in with a temporary profile

If a user logged in with a Temporary User Profile after you modified your WorkSpace, then complete the following steps:

1. Use Remote Desktop Protocol (RDP) to connect to the WorkSpace as an admin user, such as domain admin.
2. On the Run menu, enter diskmgmt.msc and then choose OK.
3. Open the context (right-click) menu for D:, and then verify that the disk's status is Online.
4. Disconnect from the WorkSpace, and then restart it.

Related information

Amazon WorkSpaces FAQs