How do I change the volume size or compute type of a WorkSpace in WorkSpaces?

Resolution

Before you modify your WorkSpace, make sure that you adhere to the following timelines and restrictions:

• You can request a bundle type increase once every hour and a decrease once every 30 days.
• You can request a volume increase once every 6 hours.
• Before you modify the volume, review WorkSpace size requirements and confirm that its status is AVAILABLE. You can't start a STOPPED WorkSpace when the disk size is increasing.
• After you launch your WorkSpace, you can't decrease the size of root and user volumes.
• You can't increase the size of a WorkSpace root volume and user volume at the same time.

To increase the root volume, change the user volume to 100 GB and then update the root volume. Then you can increase the user volume. For more information, see To modify the root volume of a WorkSpace and To modify the user volume of a WorkSpace on Modify a WorkSpace in WorkSpaces Personal.

WorkSpaces that you created earlier than December 2016 can't be resized. To change a WorkSpace volume type to a solid state drive (SSD), rebuild the WorkSpace, and then resize the WorkSpace storage.

After your WorkSpace modification completes, the WorkSpace reboots. To verify that the change took effect, choose Refresh Data.

Note: There's a 15-minute delay before a volume size change becomes visible.

To modify a compute type, see Changing compute type for WorkSpaces.

Troubleshoot a user that's logged in with a temporary profile

If a user logged in with a Temporary User Profile after you modified your WorkSpace, then complete the following steps:

1. Use Remote Desktop Protocol (RDP) to connect to the WorkSpace as an administrator user, such as domain admin.
2. On the Run menu, enter diskmgmt.msc and then choose OK.
3. Open the context menu for D:, and then confirm that the disk's status is Online.
4. Disconnect from the WorkSpace, and then restart the WorkSpace.

Related information

Amazon WorkSpaces FAQs