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You can use Amazon EventBridge to do this. Please refer to the following link : https://aws.amazon.com/premiumsupport/knowledge-center/glue-job-fail-retry-lambda-sns-alerts/. You can invoke ServiceNow APIs within the Lambda.
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Any tips to setup integration between AWS and Servicenow? For e.g to open a servicenow ticket automatically when a AWS Glue job fails
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