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Hello.
Is the error a timeout error?
If you get a timeout error, please check whether all HTTP access is allowed in the inbound rules of the EC2 security group.
https://repost.aws/knowledge-center/connect-http-https-ec2
For anything other than timeout errors, you should check the application logs to troubleshoot.
i tried the above isntructions but still get the same error on some devices i get refused to connect error even on the same network i can access the website from my pc but can't access on mobile phone when i checked the error logs on my server it seems like the request is not reahing the server at all