URGENTLY Need help with contacting AWS Training and Certification. I am trying to change my AWS training and certification name to get it in line with my Government IDs.

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Need help with contacting AWS Training and Certification. I am trying to change my AWS training and certification name to get it in line with my Government IDs.

I have filled all the required details on the form but when I try to submit the form, it simply says "Something went wrong".

Please help me with a resolution as my exam is scheduled to be within two days

질문됨 일 년 전634회 조회
4개 답변
1

Please submit a ticket to the AWS Training & Certification customer support team, and they will provide assistance. If you already submitted a case, please allow at least 48 hrs to get a response.

AWS
답변함 일 년 전
0

sorry for the inconvenience. Go to this page https://aws.amazon.com/developer/community/community-builders/ and in the left bottom there is a chat option, click on this and select Chat with AWS representative, Then select Training and Certification. you are good to go. Thanks

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답변함 일 년 전
-1

Clear your browser cache and cookies: Sometimes, browser cache and cookies can cause issues with form submissions. Clearing them may help resolve the issue. You can find instructions on how to clear cache and cookies for different browsers here: https://www.refreshyourcache.com/en/home/

Contact AWS Support: If the above steps don't work, you can contact AWS Support for assistance. You can open a support case by going to the AWS Support Center and choosing "Create a Case". Select "Technical" as the category and "AWS Training and Certification" as the sub-category. Provide the details of the issue you're facing and AWS Support will assist you further. https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

Contact AWS Training and Certification directly: You can also contact AWS Training and Certification directly by going to the AWS Training and Certification Contact Us page. From there, you can choose the appropriate contact method based on your location and the type of assistance you need.

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답변함 일 년 전
    1. I tried clearing the cache, history and all other data but the problem still persists.
    2. technical support is unavailable for basic support plans, and to register a Case I would have to upgrade a support plan so this solution also dosent seem to work
    3. On the contact us page of AWS training and certification, there are two options : AWS support and Pearson VUE support, since this is an AWS issue I chose AWS support, this lands me back to the same (https://support.aws.amazon.com/#/contacts/aws-training) support ticket page which has been giving me a problem with the submission of the same.
  • sorry for the inconvenience. Go to this page https://aws.amazon.com/developer/community/community-builders/ and in the left bottom there is a chat option, click on this and select Chat with AWS representative and you are good to go. Thanks PS: Check the post answer.

-1

Try to Contact AWS Training and Certification support via link : https://support.aws.amazon.com/#/contacts/aws-training

Hope it helps.

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답변함 일 년 전

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