Step Function: stuck delete status, case created 12 days ago

Just for anyone self-awareness. Prior to creating the case, I went to the step function that was pending deletion for 19 days, and selected from the drop down on the Management Console "Filtered by status" with the value "Running". It returned no results, and that is when I proceeded to the create the AWS case. When the case was first opened I was asked to the run the AWS CLI variation of what I did in the console, in which I responded in case:

>(yes-please) jeff1evesque@computer pooPoo % aws stepfunctions list-executions --state-machine-arn arn:aws:states:us-beast-7:xxxxxxxxxxxx:stateMachine:NotHotDog --status-filter RUNNING
{
    "executions": []
}

Sometime later, I was told there were executions discovered via AWS internal tools indicating some executions that were not stopped (not sure that means it's "Running"), which prevented the step function from deletion. That being said, I had to manually delete the executions:

>(yes-please) jeff1evesque@computer pooPoo % aws stepfunctions stop-execution --execution-arn << EXECUTION ARN>>

If that helps anyone, great. If not, contact your support to find out what executions are running, but not appear "Running".

You are correct, In order to see all the currently running executions, you'll need to use the AWS CLI. You can do this by running below CLI command

==> aws stepfunctions list-executions --state-machine-arn << STATE_MACHINE_ARN >> --status-filter RUNNING

[+] https://docs.aws.amazon.com/cli/latest/reference/stepfunctions/list-executions.html

Based on the output of the above CLI command if there are any running executions then you have to stop them by running the below CLI command

==> aws stepfunctions stop-execution --execution-arn << EXECUTION ARN>>

[+] https://docs.aws.amazon.com/cli/latest/reference/stepfunctions/stop-execution.html

After all the executions are stopped you can finish deleting again.

[+] https://docs.aws.amazon.com/cli/latest/reference/stepfunctions/delete-state-machine.html

However, In an exceptional scenario, should there be no RUNNING executions yet difficulties persist in deleting the state machine, it is advisable to reach out to AWS support for assistance in identifying the underlying issue.

Ran into the same problem again. Delete Step functions, ran the CLI and no running tasks, yet the step functions have been in deleting state for 30 minutes. If you don't have paid AWS support, I'm not sure how to reconcile these problems. Will have to open another paid support case.