How frequently should I expect "Scheduled Maintenance for Amazon Lightsail instances"

0

I'm using Lightsail to host a WordPress site as well as a separate LAMP stack application. 6 weeks ago, we had "Scheduled Maintenance" from AWS that took down the site for a couple of hours in the middle of the day our time (US-East). I **hoped ** that it was a one-time or rare occurance for AWS to shutdown my instance in the middle of the day, but I just received another email:

Dear Amazon Lightsail Customer,

One or more of your Amazon Lightsail instances is scheduled for maintenance in a 2 hour window starting on Mon, 17 Jul 2023 18:00:00 GMT. Maintenance activity will result in the following Lightsail instance(s) in the us-east-2 region to be unavailable and then rebooted: [My Instances Here]

Is it normal for AWS to take down instance in the middle of the day every 6 weeks? We're very lean and don't have the resources to have multiple Region / AZ hosting with the fancy back ups / log shipping stuff. Do you have any suggestions for how to mitigate this so our users don't get interupted from their work?

Thank you!

질문됨 일 년 전312회 조회
1개 답변
2
수락된 답변

Hello. Thank you for contacting AWS!

I am writing to express my sincerest apologies for the unexpected maintenance activity that caused your Lightsail instance to go down, resulting in the temporary disruption of your website hosted on AWS. I understand how frustrating and inconvenient this situation must have been for you, and I deeply regret any negative impact it had on your business operations.

This maintenance activity occurs when your lightsail instance is lying on an unhealthy hardware/host and AWS needs to perform a maintenance activity to move the lightsail to a new, healthy host by stopping and starting the instance.

Before the deadline, you can manually stop and start the instance to migrate it to a new, healthy host. After the instance has been moved to healthy host, AWS won't do anything to the instances.

Note: A stop and start isn't equivalent to a reboot. A start is required to migrate the instance to healthy hardware.

Warning: Before stopping and starting your instance, be aware that the public IP address of the instance changes on every instance stop and start. If you want a public IP that doesn't change on every stop and start of the instance, then you can attach a static IP address.

Abhinav
답변함 일 년 전
profile picture
전문가
검토됨 10달 전
  • Thank you for your response! Being able to stop and start on my own time is MUCH better since I'll be able to do so in the middle of the night when we have very few customers.

    I wish it was more clear in the emails that I got that I was able to do this, I would have done that for the previous disruption as well.

    Thank you for your information!

로그인하지 않았습니다. 로그인해야 답변을 게시할 수 있습니다.

좋은 답변은 질문에 명확하게 답하고 건설적인 피드백을 제공하며 질문자의 전문적인 성장을 장려합니다.

질문 답변하기에 대한 가이드라인

관련 콘텐츠