- 최신
- 최다 투표
- 가장 많은 댓글
I got the solution with the help of another thread.
Resolution: https://repost.aws/questions/QUkdx5DTD5Ss-h-VJm9TxZ8w/workdocs-won-t-start-up
1- Uninstall Amazon WorkDocs Drive if already installed and restart Windows
2- Control Panel -> Uninstall a program -> Turn Windows features on and off
a. Unselect "MSMQ Server (Microsoft Message Queue)" and restart Windows
3- Delete <drive>:\Users\<user_folder>\AppData\Roaming\Amazon\AmazonWorkDocs
4- Control Panel -> Uninstall a program -> Turn Windows features on and off
a. Select "MSMQ Server (Microsoft Message Queue)"
5- Install Amazon WorkDocs Drive
More background on that. I managed to install and run the WorkDocs on those two PCs with Windows 10 and 11. I was trying to load the local files to the drive when I realized that it got stuck. At that point, I decided to start over. Removed the directory from AWS but did not log out from the PCs. I then tried reinstalling the drive to log in to the new WorkDocs account and got stuck on Authenticating User on both PCs.
I am evaluating the WorkDocs to migrate my customers from the current solution, but I cannot rely on WorkDocs if a client gets stuck and I cannot find the root cause to solve that. It is very sensitive and I realized it is a very common situation in the community.
관련 콘텐츠
- AWS 공식업데이트됨 2년 전