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Hello.
I have also changed my name for AWS exams in the past.
I think you have already contacted AWS from the URL below, but in my case it took about 2 days to make the change due to email exchanges with AWS.
Also, considering that it is a new year, it may be a good idea to change the exam schedule since it may take a little longer to change your name.
https://support.aws.amazon.com/#/contacts/aws-training
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yeah I'm trying since 10 days - multiple request raised but no response yet.
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