Need Urgent help: Name correction in AWS Training and certification account

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Hi, I raised a name change request few days ago, but there was no response or update. Candidate ID: AWS00429260 Current Name in Account First Name: RAVI Last Name: YERRAMILLI Corrected Name for Account First Name: RAVICHAND Last Name: YERRAMILLI Can you please have someone reach me soon? Thanks

질문됨 3달 전119회 조회
2개 답변
0

Hi, Ravichand

  1. Log into your AWS Training & Certification account at https://www.aws.training/Certification
  2. Once logged in, select Go To Your Account
  3. Then navigate to My Account > Profile in the upper right
  4. Once there, it should allow you to update the Full Name field
  5. Upon completing Full Name correction, navigate to bottom and click Save Changes
  6. Validate that the Full Name updated correctly

If this helps resolve the issue, please upvote this as the accepted answer so others on re:Post may benefit - thank you!

profile pictureAWS
답변함 3달 전
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전문가
검토됨 한 달 전
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Contact AWS Training & Certification support directly by using this form https://support.aws.amazon.com/#/contacts/aws-training I had to request the same thing a few years ago and used this. They got it resolved fairly quickly.

If this helps solve your problem, please accept this as the Accepted Answer, so that others on re:Post may benefit - thank you!

profile pictureAWS
답변함 3달 전
  • That is what I have used already in the first place and I did not receive response even after nearly 5 days. I am still waiting. I got a note on the web browser after submission that a case has been created and that I will not receive a case confirmation email but that one of the associates will contact via email which did not happen until now. There should be an alternate way of pursuing besides just email such as a phone number to call to just in case. I have been waiting nearly a week for this to happen, so I can go ahead and register for the exam. I am also tied to a builder id.

    Thanks

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