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Hi, this is Abhi from AWS. What is the domain name? Have you used Route 53 to register your domain, create your hosted zone, or both?
Assuming you are using Route 53 to both, register and host your domain, ensure:
- Ensure there are no errors in domain registration. You can contact AWS Support if you run into any
- Assuming there are no errors in registration, ensure that you have updated the 4 nameservers from the hosted zone you created for the domain, with Route 53, as described here
- On Linux, you can run the following commands to verify nameserver update (whois <domain name>) and DNS resolution (dig <domain name> <record type>)
